In this document you’ll find recommendations for software and hardware, so that you can best use the Form.com Platform for your business needs. Following these recommendations will assist in keeping the application stable and secure.
System Software Requirements
As a minimum, your Form.com solution may be deployed on a single server with a minimum requirement of an operating system with Java runtime, application server and the database server installed on it.
For security and performance reasons it is also recommended to use a web server that would route the traffic to the application.
Some of the application functions require SMTP servers to distribute emails, resolve domain names, validate email addresses, etc.
Although all of the system components may be installed on a single physical server, it is highly recommended to have the database server and the web server (if the one is used) deployed on separate physical hardware.
Your Form.com solution may also be deployed in a virtual environment, however, the performance may slightly degrade compared to the system deployed on a separate physical machine.
Minimum Hardware Requirements
The hardware required to run the Form.com Platform in production depends greatly on projected system activity (e.g. number of users, forms, reports and forms/reports complexity), as well as, the maximum number of concurrent requests that the system will experience during the peak hours.
Hardware requirements outlined below represent the minimum hardware that is required to get the system up and running and collecting daily form submissions.
If firewalls or other software or hardware is present, and it prevents the Platform from being able to communicate with the required services (such as database, NS servers, SMTP servers, etc.) or from being accessed by users, configuration of such hardware and software should be prepared and applied before installation. If the web server is being used, communications between the application and the web servers should be allowed as well.
More details and requirements will be provided in the installation instructions shipped with the installation package.
These instructions must be read carefully before rolling out the application.
Standard Installation Packages
Typically Form.com delivers its self-hosted solutions as a custom package, with the software, configuration and the installation instructions designed with the unique environment configuration that a customer may have. However, delivering such custom deployment package may take some time, which is needed to put together the package and write the proper installation instructions.
The Form.com Platform is also available in pre-configured installation packages, which are readily available for certain environment configurations and may be delivered much more rapidly than a custom package built per the specific requirements.
The Form.com Platform version 8.16 installation packages are currently available for the following configurations and platforms:
Packages include Application binaries, configuration templates, database data structures, initial installation data, instructions and manual for the installation. All files are compressed and available for downloading per request.
For all other systems configurations, Form.com will provide a custom deployment package, with optimized configuration settings and detailed installation instructions.