Form.com’s unique mobile data collection applications give enterprise-level organizations the benefits of an off-the-shelf solution (stability, power, rapid deployment) with the added flexibility, control, and precise customization of a homegrown product. We do this by combining Form.com’s flexible core with the brilliance of our professional services team.
We call it the 80/20 Methodology.
Form.com - The Platform for a Mobile Enterprise
Form.com’s team of user experience experts have been testing and refining our core platform for the past 15 years. Their job is to ensure that every Form.com solution is built on an intuitive, flexible, and powerful foundation.
Even better, these platform experts are the same ones executing your customizations. This means no disconnects, no communication gaps, and no redundancies when it comes time to modify and adapt the solution to meet your needs.
Form.com features intelligent forms that dynamically change for users as they move about locations based on who they are, where they are, and what they are doing. When a user logs in and performs a sync on their mobile device, all their approved forms are updated and tasks and notifications are instantly available to them.
Data is also pre-populated into forms so users don’t have to repeatedly enter the same information. Just as helpful, employees are only asked questions that are relevant to the particular job they’re performing.
Form.com’s powerful workflow automation and task management features are designed to automate manual business processes and streamline your operations.
The platform reacts to information and details included in submitted forms to automatically trigger actions, send out notifications, and schedule follow-up tasks for the appropriate people.
Form.com is perfect for managing and analyzing information, observations, and evidence collected between distributed operations. But it’s not just the data you gather with Form.com that makes the difference. It’s the speed, availability, depth, and reliability of that data that transforms your operation into a safer, more efficient and productive machine.
Whether users are performing audits or inspections for safety, quality, risk, or compliance, the information they gather with Form.com is quickly made available to all necessary stakeholders. This real-time data availability means problems can be fixed faster—before they turn into disasters.
Create custom scoring and display results at the end of each completed form
Include feedback to correct failing or low-scoring areas
Publish plans or tasks with deadlines and criticality levels after forms are submitted
Visualize different locations on a map, view and compare data by region, sector, or job type
Send email alerts and assign follow-up tasks based on results
Form.com data can also be used to drive long-term improvements. Users, stakeholders, and management can access their custom business intelligence dashboards to get a comprehensive view of all the information gathered during audits and inspections. Here they can analyze trends and patterns to make strategic decisions and continuously improve.
Many reports (such as frequency tables, cross-tabulated reports, and statistical significance tests) can even be set to generate automatically, saving valuable time and ensuring ongoing reporting consistency.
in real-time to see what’s happening right now, everywhere in your organization
performance and quality trends over time, location, or on a case-to-case basis
common local problems and make global adjustments
to fine-tune processes and procedures
by tracking and monitoring task statuses and execution
with advanced oversight of offsite employees
We often hear stories from clients about how other departments in their organization have displayed signs of "software envy" after seeing their new Form.com solution in action. They hear things like, "Why can’t we get tools like that?"
This is where the versatility of Form.com really comes in handy. Because our solutions are only 20% customized, it’s easy for clients to fulfill projects across multiple departments by re-using the core 80% of their Form.com platform over and over again.
Form.com’s offline capabilities are great for companies working in remote locations or with limited internet access in warehouses, construction sites, stores, or kitchens. Because you can use Form.com while you’re offline, inspectors and auditors can complete forms, collect data, and schedule follow-up tasks from basically anywhere (regardless of connectivity) without ever losing access to any form intelligence.
Here’s how it works. The user collects the data they need, makes a few notes, gathers evidence with a picture, and then either schedules a follow-up or one is automatically set in action for them.
The data is stored in the application, and once an internet connection is established, forms are synced to the server for further processing, reporting, or initiation of workflow and other automated events.
Since Form.com is made to enable inspections and audits on smartphones and tablets, we make sure that our applications take full advantage of all the features already built in to these devices.
Users can capture dates, timestamps, and GPS coordinates to prove that inspections or audits are completed at the appropriate place and time.
They can even take advantage of their device’s camera to capture photos, mark them up with their finger, and upload them directly to the system. This can be a major time saver, eliminating ‘the work after the work’ for those companies who are still spending countless man hours manually validating photos and attaching them to spreadsheet or paper-based forms after the fact.
Form.com Difference: Form.com is experienced in optimizing storage for clients who perform picture-heavy inspections. Our solution lets them fit all the photos they need on their device, and still have the ability to quickly sync-up without long uploading delays and timeouts.
WorldAPP is the parent company of Form.com and keeper of all the brilliant architects and developers that make up our professional services team. These are all the people behind the broad array of solutions we’ve implemented over the years. In fact, this close-knit group has spent the last decade-and-a-half honing and perfecting the Form.com Core 80 — constantly designing, building, testing, and refining every last detail of the application.
Perhaps most importantly, our professional services team works directly with our core development team to implement the Custom 20. These developers are the same people responsible for our Core 80, so they know how to customize it to look how clients want it to look, and work how clients expect it to work. Before wrapping up, they even make sure that the end solution seamlessly "bolts-on" to existing back-end systems and programs.
Form.com is in the business of helping great companies run better. So whatever the procedural need is, our professional services team will work with you to make sure you’re heading down a path towards continuous improvement.
|Develop in-house expertise||Yes||No||Yes|
|Control over system||Complete||Partial||Substantial|
|Control over design||Complete||Minimal||Substantial|
|Respond quickly to problems||Yes||No||Yes|
|Internal resource drain||High||Low||Low|
|Benefit from external R&D||No||Yes||Yes|
Form.com is a flexible platform designed to take time-consuming procedures done on paper and spreadsheets and turn them into user-friendly forms. Our mobile and offline app allows you to access and complete forms from anywhere, even while offline, and our team of exprerts will work with you every step of the way to create your ideal solution.
Call: USA: +1 781 849 8118
UK: +44(0) 1252 551 600
FR: +33 (0)1 84 88 54 94