In the past, large companies didn’t have the option to buy off-the-shelf software. IT decision makers opposed them due to a lack of transparency and insight into integration, security, and hosting details. Stakeholders on the business side, meanwhile, were also opposed to static pre-configured solutions because that often meant compromising on "must have" features and functionality.
Today, however, a handful of mobile app developers are creating some intriguing niche solutions that are packed with features and utilities. Newer vertical solutions are also providing value to customers with innovative ways to solve industry-specific problems. Horizontal solutions, meanwhile, are creating platforms with advanced capabilities, functionalities, and user experiences.
Still, implementing any of these pre-built solutions can often feel like trying to fit a square peg into a round hole.
If you’re considering a pre-built solution, don’t let a promise of "we’ll add that to a future update" sway your decision. Adding new SaaS features takes time, and you’ll still have to wait behind other customers before getting the updates you need. This can sometimes take 1-2 years.
If you’re reading this, chances are what you’re really looking for is a mobile application that will make it easy to quickly and accurately collect, manage, and distribute data to the people who need it most.
While you may be tempted to buy an industry-focused solution that claims to "understand your business", remember that your goal is to find the best long-term solution for your organization. Sure, niche solutions with pre-labeled industry fields and familiar terminology appear convenient at first. But how important is industry-specific field labeling to the success of your project, especially if it comes at the expense of top-tier process optimization?
Most of today’s off-the-shelf data collection platforms are hosted in the cloud. This can be a deal breaker if you’re trying to monitor and control everything internally with an established level of scrutiny. Plus, depending on national laws and regulations, it may not even be an option for your company to host data outside of your country. In those cases, self-hosting in the only option, and most pre-built platforms don’t have the resources to support updates for self-hosted instances.
Most large companies begin their mobile application projects with unique requirements that range from specific branding and design guidelines to the need for complicated integrations, processes, and workflows.
Unfortunately, today’s pre-built platforms are rigid, stiff, and either unable (or unwilling) to let you make customizations to meet your specific needs.
If you do find a company that will let you customize their platform, chances are they probably won’t have the development resources available to help you do it. That’s just not part of their business model. As a result, you’ll probably need to hire a third-party developer to take on the work.
Bringing an additional company into the mix will not only put a dent in your budget, but it could also dramatically impact the dynamic of your project. We know this because we’ve heard the horror stories from many companies who are now our clients.
Here’s how it usually works: A third party comes on, and suddenly the project becomes infinitely more difficult to manage. Communication wanes, deadlines are missed, and blame starts to get passed back and forth like a hot potato. Soon enough, you start receiving competing invoices for the same work from each company and you’re the one left trying to reconcile to your budget while keeping your project from imploding.
If you select our cloud-based option, rest assured that the security of our SSAE 16 certified data centers are our top priority. They’re compliant with documented controls and follow strict operational procedures. Form.com is TierIII/TIA 942 compliant from both a design and operational perspective.
Form.com is a flexible platform designed to take time-consuming procedures done on paper and spreadsheets and turn them into user-friendly forms. Our mobile and offline app allows you to access and complete forms from anywhere, even while offline, and our team of exprerts will work with you every step of the way to create your ideal solution.
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